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LEI Products FAQ


How long will it take to receive my new anesthesia machine?

LEI Medical will send you your new machine from our factory wherehouse within 48 hours of receipt of payment. Depending on your location, you should receive your machine within 5 - 7 business days. If preferred, we can expedite shipping so you can be up and running with a new machine within 48 hours of receipt of payment.

 

What are some of the key benefits to purchasing an LEI anesthesia machine?

  • Unparalleled friendly and courteous customer service
  • Highly durable quality parts made of non-corrosive materials
  • Oxygen Flush contains a safety restrictor of 30L/min
  • Flowmeter mechanical stop knob prevents over tightening and a costly repair
  • Designed for ease of use and prevention of leaks
  • All parts can be easily removed with one or two screws for immediate replacement
  • Features a one-seal canister, minimizing leak potential.

 

How do you keep your prices so competitive?

We make every attempt to keep our prices low without sacrificing a
quality product. Many of the parts and accessories are machined
in-house, effectively cutting out any “middleman” costs. Our
machines have proved themselves time and time again in
hundreds of high traffic veterinary clinics, outlasting many of our
competitor's machines. We attribute this performance to quality
craftsmanship that we are fortunate enough to deliver to you at a
lower price.

 

How do I hook up oxygen to the anesthesia machine?

There are two ways to deliver oxygen to the anesthesia machine:

•  Oxygen tanks located on or near the machine
•  Oxygen line supplied from an outside source
(e.g., external tank or plumbed in oxygen source).

Some hospitals may choose to employ smaller tanks (i.e. “E” tanks)
that can accompany the anesthesia machine from room to room.
On the LEI M2000 Floor Model machine, this requires an e-tank
manifold including a pressure regulator that safely and
conveniently delivers oxygen to the portable machine.

Other hospitals use large “H, S or J” size tanks with oxygen lines
that run to the anesthesia machine. Wall or ceiling lines deliver
oxygen through an outlet near the anesthesia machine. The
oxygen hose from the anesthesia machine will adapt to the outlet
or ceiling drop via an oxygen quick disconnect adapter (i.e.
Chemetron or Ohmeda adapters) . These devices “lock” together
to prevent oxygen leakage, and can be quickly disconnected.

 

What if I have difficulty installing my machine?

LEI Customer Service will be happy to help you through the
installation process. You can contact us at 877-620-1500 from 8am
– 5pm PST or e-mail us a convenient time and we will contact you.

 

How often should I have my machine serviced?

LEI Medical recommends contacting an LEI Authorized Service
Technician for routine service every year. Click here for a list of
Service Technicians in your area.

 

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